The Owned Roofing Office: the phone and follow-up system for roofing companies

Because we don't sell leads and we don't promise appointments. We build a system in your accounts and hand you a checklist before you pay. If every line doesn't pass within 14 days of kickoff, you get your money back. And if you never talk to us again after that, you still own all of it.

If all you want is something to answer the phone, buy theirs. It's fine. What they don't do is the part after the call: pushing every lead into AccuLynx or JobNimbus, following up every unsigned estimate on day 1, 3, 7 and 14, working last year's dead estimates, asking for reviews, storm-week mode, and a monthly one-page report. And it all lives in their account. Ours lives in yours.

Some will. That's why it's built from your own office's calls instead of a generic script, and why urgent calls go straight to your on-call number. It tells every caller up front that it's an AI assistant and that the call is recorded. During the day it can just catch the calls Jen can't get to, so she keeps the ones she's on. Our demo line opens soon, so you can judge it yourself.

Yes, both, and both are included in The Owned Roofing Office. New leads and booked inspections go in, estimate status comes back out so the follow-up knows who hasn't signed. We've built the AccuLynx push for a roofer before. On ServiceTitan, Leap, Roofr, Jobber or Housecall Pro, we check API access first and quote it before you pay.

We hear that a lot from northern shops. You can split it into two payments, the second on day 21. Or use Reserve-a-Slot: $2,000 holds a dated kickoff (say, the first week of February for Texas) and the balance is due at kickoff. Either way, the Unsold Estimate Rescue goes after money that's already sitting in your CRM this winter. No financing, no credit checks.

No. Nobody honest can promise you jobs, because they don't answer your phone or run your crews. What I guarantee is the build. Here's the checklist. If every line doesn't pass within 14 days of kickoff, you get your money back. And everything's in your name either way.

Swift Response AI is Niko Capital LLC, a US company. Terry Niko runs it and takes the sales calls. Mary Grace Silva, our ops manager, is your day-to-day contact. If we vanished tomorrow, nothing breaks: the phone number, the voice account, HighLevel and the workflows are all in your company's name and on your card. You'd also get a written map of how it's wired.

Most do, until they see what it takes off their desk. She stops chasing estimates by hand and stops juggling a second line. Mary does a 30-minute handover with her, she gets a one-page cheat sheet, and she gets the alerts. She can keep answering every call she wants to.

About $200 a month in usage (HighLevel, your phone number and texts, voice minutes, the workflow account), paid straight to those companies in your name. Care is priced separately: $297, $497 or $997 every 4 weeks depending on the build. It's switched on by default when you sign, and you can strike it from the order form. If you keep it, the first cycle is free, there's a 3-paid-cycle minimum, and after that you cancel by email whenever you want.

A 20-minute kickoff call, plus setting up a few accounts in your company's name with your card (Mary walks you through it). Then about 15 minutes to hear the test calls and sign off on the checklist. That's it.

Because the phone carriers have to approve business texting first. It's called A2P registration, and it takes anywhere from 3 business days to 3 weeks, sometimes longer. We submit it in the first hour. Voice and email go live five business days after kickoff. Texting gets built and tested, then switches on the day approval lands.

Yes. If you have recordings (CallRail and most phone systems keep them), we use 20 or more. If not, your office manager does five short role-play calls with Mary at kickoff: a new hail lead, an existing customer asking when the crew's coming, a price shopper, a Saturday call, a wrong number. That's enough to get your wording and your rules right.