Privacy policy
This policy covers swiftresponseai.com, our application form, our demo phone line and the calls, texts and emails we send. Swift Response AI is a d/b/a of Niko Capital LLC. Mailing address: 30 N Gould St Ste R, Sheridan, WY 82801. Questions go to terry@swiftresponseai.com.
What we collect
- What you type into the application: your company name and website, your main business number, answers about your company (revenue band, office size, the CRM you use, timing), your name, mobile and email.
- Your consent record: which of the two SMS boxes you ticked, the exact wording of each, its version, the time and your IP address.
- How you got here: the page you landed on, the referring page, ad and campaign tags in the link (UTM tags, Facebook and Google click IDs) and which headline you saw.
- Device data: IP address, browser type, pages viewed and rough location from your IP, collected by our hosting and analytics tools.
- Demo line calls: the number you call from, the call recording and a transcript. The assistant says at the start of the call that it's an AI and that the call is recorded.
- Messages with us: emails, texts and call notes once we're talking.
How we use it
- To review your application and decide whether we're a fit
- To schedule your call with Terry and prepare for it, including the phone check, where Mary calls your main business number the way a customer would and writes down what happened
- To send you the calls, texts and emails you agreed to, and reminders about your call
- To improve the demo receptionist, using demo-line recordings
- To measure which ads and pages bring in applications, and to keep people who already applied from seeing the same ads
- To meet legal duties, like keeping consent and opt-out records
Calls from an AI voice assistant and text messages
Our application has two separate SMS boxes. Both start unticked and both are optional. We only call you with an AI voice assistant, or send automated texts about your application, if you ticked the first (non-marketing) box. Marketing texts go only to people who also tick the second box. If you tick neither, you'll hear from us by email and possibly one call from a person. You can withdraw consent any time: reply STOP to a text, tell the assistant to stop calling, or email us.
Text messaging (SMS). If you tick the non-marketing SMS box on one of our forms, Swift Response AI (Niko Capital LLC) may text you about your request: replies to your questions, call-back notices, scheduling, booking confirmations, reminders and rescheduling. If you also tick the separate marketing box, we may send occasional tips, follow-ups about our services and offers. Both boxes are optional and neither is a condition of buying anything. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. You can also email terry@swiftresponseai.com. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and tracking tools
This site may use these tools. Each one is switched on only when we've configured it:
- Google Analytics 4, to count visits and see which pages help
- Meta Pixel and the Meta Conversions API, to tell Meta when someone views our offer or sends an application, so we can measure ads and exclude applicants. We never send your mobile number to Meta, hashed or otherwise.
- Cloudflare, which hosts the site and protects it from attacks. Cloudflare Zaraz may load the tools above from Cloudflare's servers.
You can block cookies in your browser settings, use Google's Analytics opt-out add-on, and manage ad settings in your Facebook account.
Who we share it with
We share personal information only with the companies that run parts of our service for us: Cloudflare (hosting), our workflow server (n8n), HighLevel (CRM, email and texting), Bland (the voice assistant), our phone and texting carrier, Google, Meta, our email provider and OpenRouter (AI summaries of calls and replies). They can use it only to provide their service to us.
We don't sell your personal information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How long we keep it
We keep consent and opt-out records for 5 years. Everything else we keep only as long as we need it for the reasons above, or as long as the law requires.
Your choices
Email terry@swiftresponseai.com to ask what we hold about you, to correct it, or to delete it. Reply STOP to any text to stop texts. Reply HELP for help. If your state gives you more privacy rights, tell us which state you're in and we'll handle the request under that law.
Security
We use access controls and encrypted connections, and we limit who on our team can see application data. No system is perfect, and if something goes wrong that affects your data, we'll tell you.
Children
This site is for business owners. We don't knowingly collect information from anyone under 18.
Changes
If we change this policy, we'll update the date at the top. Big changes get a note on the application page.